Support

We're here to help! If you have questions, feedback, or need assistance with Unsent: The Unsent Message, please reach out.

Frequently Asked Questions

Is my data private?

Yes. All data is stored locally on your device. We don't collect, store, or transmit any of your personal data. See our Privacy Policy for full details.

Can I recover deleted data?

No. Once you delete contacts, messages, or use the "Delete All Data" option, the data is permanently removed and cannot be recovered. We recommend using the "Export Backup" feature regularly to save your writing.

How do I backup my data?

Go to Settings > Data > Export Backup. This creates a JSON file that you can save to the Files app on your device or iCloud Drive for safekeeping.

What devices are supported?

Unsent requires iOS 17.0 or later and works on iPhone and iPad.

How do I enable Face ID?

Go to Settings > Privacy & Security and toggle "Use Face ID" on. The app will require Face ID or passcode authentication each time you open it.

Can I use this on multiple devices?

Yes, but your data does not sync between devices. Each device stores its own data locally. If you want to transfer data, use the Export Backup feature on one device and import it on another (feature coming in v1.1).